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HR Forum Customer Service Cover Letter.

HR Forum Customer Service Cover Letter.
HR Forum Customer Service Cover Letter.

Theodore Asante

DTD 1045, Adenta,


9th June, 2020


Head of Human Resources,

QRS Africa,

456 Valley Rd.

Heavy Industrial Area, Tema.

Dear Sir/Madam,


I write to seek employment in your company as a customer service staff as advertised in the Ghanaian Times Newspaper.

I am a graduate of AYX University, Ghana with a BSc in Agriculture (Agribusiness Major) and a year experience as an ICT teacher (National Service Scheme) and nineteen months’ experience as a customer service agent with KuKII Ghana.

Below are some of the experiences I have gained in my work which may be relevant to the position of an administrative assistant:

  •          Data collection, analysis and presentation
  •          Responding to customer needs and problem solving
  •          Record keeping and filing of reports
  •          Customer service and relations
  •          Use of system information and organisation systems and software
  •          A good typing speed (50 words per minute and still improving)

I also have some inherent qualities that are relevant to the position, some of which are;

  •          Ability to plan ahead and prepare templates for easy problem solving
  •          Great communication and presentation skills
  •          Ability to use computer software and organisational systems
  •          Great empathy for both customers and co workers
  •          Uninterrupted attention to details
  •          Data entry and analysis
  •          Fast learning and easy adjustments to new systems
  •          Great interpersonal relationship and believer of positive work environment

Please review my attached Curriculum Vitae for details regarding my experience and qualities. I will be very happy to receive an appointment for further discussions and how I could be of help to your organisation. Thank you.

Yours sincerely,

Signature (required for hard copy letter)

Theodore Asante

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